Floor cleaning robot at the airport: Waybot use cases in transport hubs
In conditions of high traffic, strict sanitary requirements, and passenger expectations, airports are increasingly implementing innovative solutions to maintain cleanliness. One such solution is Waybot cleaning robots. Their use helps maintain cleanliness in shopping centers and transport hubs, improve the appearance of premises, create a positive image through cleaning, and enhance customer comfort.
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Why airports need automated cleaning
Features of cleaning in transport hubs
An airport is not just a building, it is a space through which thousands, and sometimes tens of thousands, of people pass every day. The flow of passengers does not stop for a minute. In such conditions, it is difficult to organize traditional cleaning — manual labor often proves to be insufficiently effective.
The check-in, waiting, boarding, and baggage claim areas must be impeccably clean, especially given the heightened sanitary requirements. The presence of dust, marks, debris, or stains negatively affects passengers' overall impression and can damage the airport's image, which is directly linked to the level of cleaning and cleanliness of the premises.
Manual labor also often faces a number of limitations: the human factor, fatigue, and uneven quality. Therefore, automation is an obvious and progressive solution.
Advantages of Waybot in transport hubs
A smart approach to cleaning
Waybot is an intelligent floor cleaning robot equipped with lidar, 3D cameras, and an autonomous navigation system. It can independently map the premises and optimize its route in real time. This means that cleaning can take place even during peak hours when the halls are full of people.
The robot does not collide with obstacles, does not interfere with the passage of passengers, and at the same time performs its task with high precision. It takes into account areas of increased contamination and changes its operating modes depending on the floor material and the amount of contamination.
Economy and efficiency
Unlike traditional cleaners, the Waybot robot does not get tired, does not require breaks, and works day and night without compromising quality. One robot can replace several employees while ensuring consistent cleaning quality.
In addition, airports save on consumables, water, and cleaning products — the robot uses them in a measured and rational manner. It also reduces the burden on maintenance services by eliminating the “bottlenecks” of manual labor.
Case #1: International airport — cleaning a 10,000 m² terminal
One of Russia's major international airports was tasked with automating cleaning in the arrivals and security check areas. These areas are subject to the heaviest traffic — passengers enter from the street, carry their luggage through, and it is here that local contamination most often occurs. Previously, these areas were serviced manually, which required a large number of staff and led to regular complaints from passengers about dirty floors, puddles, and marks left by trolleys.
The solution was to introduce two Waybot robots that work in shifts. One robot is responsible for the arrivals area, the other for the security check area. The robots were set to clean every two hours with wet wiping, and dry cleaning is performed between the main passages.
Results of implementation:
Night shifts for cleaners were completely eliminated;
The number of passenger complaints decreased by 90%;
The floor humidity level in the cleaning areas stabilized, eliminating the risk of slipping;
According to the maintenance service, after 4 months of use, savings amounted to 38% of previous cleaning costs.
This approach improved the airport's image, emphasizing its focus on customer comfort and demonstrating the high technological level of the facility.
Case #2: Regional airport — night cleaning without staff
At one of the regional airports in Siberia, the management was faced with the task of ensuring night cleaning of the terminal without involving employees. Before the robot was introduced, night shifts had to be paid for, and staff were often absent or did not perform their tasks well enough.
One Waybot robot was installed here, which starts working daily at 2:00 a.m. according to the schedule. The robot automatically leaves the docking station, follows routes covering the check-in areas, the waiting room, and the cafeteria area, and then returns to recharge.
What has been achieved:
Complete autonomy: staff no longer participate in night cleaning;
No more violations of sanitary standards during early airport opening;
Significant savings — an average of 240,000 rubles per year in labor costs alone;
Improved appearance of the premises: every morning flight begins with a visually impeccable space.
This case clearly demonstrates how the Waybot robot can replace human labor while maintaining or even improving quality.
How robots influence the perception of an airport brand
Cleanliness as part of the customer experience
Modern passengers pay attention to everything — from the speed of security checks to the smells in the waiting area. The visual cleanliness and freshness of the floor are becoming an important part of customer comfort and the overall backdrop against which impressions of the facility are formed.
When a modern robot is operating in the terminal, it is perceived not just as cleaning — it is an element of branding, a demonstration of innovation and customer care. This is especially relevant in the context of high competition between airports, especially hubs.
The presentability of premises as a competitive advantage
Regularly cleaned floors, no litter, clean boarding and check-in areas — all this creates a sense of order, safety, and professionalism. This is especially important in VIP areas, business class lounges, and international terminals, where the presentability of the premises affects not only passenger loyalty but also airlines' decisions on flight placement.
  1. Scalability and flexibility: a solution for any hub
  2. Flexible zone distribution
  3. Waybot can work alone or in tandem with other robots. For example, one robot can serve the waiting area, another the restrooms, and a third the buffets and cafes. All routes are customized individually and can be changed without calling a specialist.
  4. Ease of control
  5. Control is carried out via a tablet or the Waybot Control cloud interface. This makes it possible to start the robot remotely, track the cleaning process, receive reports, and diagnose errors.
  6. All this makes Waybot the ideal solution not only for large international hubs, but also for small regional airports, shopping malls, and train stations.
  7. How to implement a robot in an airport: a step-by-step guide
  8. Site diagnostics. Waybot specialists visit the site, analyze the layout, and draw up a work plan.
  9. Robot test drive. A free trial run helps to evaluate performance, routes, and cleaning quality.
  10. Route and schedule configuration. Depending on terminal load, floor type, and traffic patterns.
  11. Staff training. Minimal training allows regular employees to monitor and reconfigure the robot's operation.
  12. Technical support. 24/7 service support and regular software updates.
Conclusion: Waybot robots as part of the future of cleaning
The use of Waybot robots in airports is not simply a replacement for staff. It is a new philosophy of cleaning, where cleaning becomes part of the customer experience and a key factor in shaping the airport's image. In an environment of increased competition and high passenger expectations, the presentability of premises and cleanliness in shopping centers and terminals play a decisive role.
By introducing robots for customer comfort, you are not just improving cleaning — you are creating added value, raising the level of service, and strengthening the reputation of the facility. Robotization is not a question for the future, but a task for the present.
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